Returns & Exchanges

At Korendy Türkiye, we want you to be completely satisfied with your K-Beauty experience, which is why we offer a 14-day return window for unused and unopened products. Please ensure the security seals remain intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to the 'My Orders' section to select the items you wish to return and submit a formal request.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring they are protected against damage, and include the original invoice inside the box.

• 3.
  Ship via Partner Courier

  Take your package to our designated courier partner and provide the return shipping code generated by our system for free or discounted shipping.

• 4.
  Quality Inspection & Refund

  Once our warehouse team verifies the products are unopened and in resaleable condition, your refund will be processed to your original payment method within 3-7 business days.